Terms of Use

Version Date: February 3, 2022

Consent and Agreement

By downloading or using the mobile application ("App"), these terms will automatically apply to you. Make sure therefore that you read them carefully before using the App. We are offering this App to use for your own personal use without cost, but you should be aware that you cannot send the mobile application to anyone else, and you are not allowed to copy or modify the App, or our trademarks in any way.

Limited Liability

Whether you are a consumer or business user:

Abercrombie & Kent (“A&K”) does not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by A&K’s negligence or the negligence of A&K employees, agents or subcontractors, and for fraud or fraudulent misrepresentation.

If you are a consumer:

Different limitation and exclusions of liability will apply to liability arising as a result of any products or services to you, as set out in the Terms and Conditions of your booking.

A&K only provides the App for private use. You agree not to use the App for any commercial or business purposes, and in no event shall A&K be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the App.

If you are a business user:

Different limitation and exclusions of liability will apply to liability arising in accordance with any agreement/contract you have in place with A&K.

A&K excludes all implied conditions, warranties, representation or other terms that may apply to the App or any content on it. A&K will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

In no event shall A&K be liable for any loss of profits, sales, business or revenue, business interruptions, loss of anticipated savings, loss of business opportunity, goodwill or reputation or any indirect or consequential loss or damage.

Data Usage

Certain functions of the mobile application require the mobile application to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider. We do not accept responsibility for the App not working at full functionality if you do not have access to Wi-Fi, access to mobile data services or you do not have any data allowance available.

If you are using the App outside of an area with Wi-Fi, you are reminded that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the App, or other third-party charges. In using the App, you’re accepting responsibility for any such charges, including roaming data charges if you use the App outside of your home territory (i.e., region or country) without turning off data roaming. If you are not the bill payer for the device, please be aware that we assume that you have received permission to use the App from the bill payer.

Feature and Data Limitations

You should also remember that the purpose of the App is to make things more convenient for you — it does not replace your travel documents, and you will still need to bring them to the airport in order to fly. We rely on third parties to provide information to us so that we can make it available to you. We accept no liability for the accuracy or timeliness of this data. It is not intended to wholly replace the need to stay informed of updates that are made on screens throughout the terminal or via airport loudspeaker announcements. We accept no liability for any loss, directly or indirectly, you suffer as a result of relying wholly on this functionality of the App rather than using all the resources in the airport to keep yourself updated as to the details of your flight.

Third-Party Links, Sites, and Services

The App may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by A&K. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third-party website, service, or content from the application, you do so at your own risk and you agree that we will have no liability. The App may list itinerary component(s) (labelled as "non-A&K service") which are not offered or controlled by A&K.

The additional details you add to the App are available but not actively monitored by A&K or your Travel Professionals. Do not add/upload private information to the app which you would not want others to view. The 'Notes field' of the additional service cannot be used to communicate with A&K or your Travel Professionals.

Accuracy of Content

The publisher and developer of the App take all reasonable measures to prevent incorrect or incomplete information from appearing on the App; however, it does not guarantee or warrant (either explicitly or implicitly) the accuracy, completeness or timeliness of the information. It is a user’s responsibility to be aware of their surroundings, the environment and any official announcements or instructions. Users rely on the content at their own risk, and the decision to travel is the sole responsibility of the individual. It is up to the individual to decide what constitutes ‘non-essential travel’, based on family or business requirements, knowledge of a country or region, and other factors. The developer and the publisher of this App are not responsible for any financial consequences which result from cancelling a scheduled trip based on information provided in the application.

THIS APP IS PROVIDED "AS IS" WITHOUTANY WARRANTY OR IMPLIED TERM OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR IMPLIED TERMS OF MERCHANTIBILITY FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ALL SUCH IMPLIED TERMS AND WARRANTIES ARE HEREBY EXCLUDED. THE PUBLISHER AND THE DEVELOPER OF THE APP AND ANY THIRD-PARTY DO NOT GUARANTEE OR WARRANT THAT THE MOBILE APPLICATION OR THE SERVER SUPPORTING THIS APP IS FREE OF MALWARE OR OTHER HARMFULPROGRAMS. USE OF THIS APP IS AT YOUR OWN RISK. IN NO EVENT WILL THE PUBLISHER, THE DEVELOPER AND ANY THIRD-PARTY BE LIABLE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS ARISING FROM THE USE OF THE INFORMATION AND MATERIAL CONTAINED IN THIS APP.

Intellectual Property

The App, content (including without limitation the design, text, graphics and all software and source codes) are protected by copyright, trademarks, patents and other intellectual property rights and laws. In accessing the App, you agree that you will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages for personal, non-commercial home use only.

Application and System Upgrades

At some point we may wish to update the mobile application. The requirements for the mobile application (and for any additional features we decide to extend the functionality of the App to) may change, and you will need to download the updates if you want to keep using the App and/or access additional features. The developer and the publisher of this mobile application do not promise that it will always update the mobile application so that it is relevant to you and/or works with the operating system version that you have installed on your device. However, you promise to always accept updates to the application when offered to you. We may also wish to stop providing the mobile application and may discontinue use of it or any one of the features at any time without giving notice to you.

Applicable Law

Any claim relating to this mobile application shall be governed by the laws of England and Wales.